Terms of Service for SUPREME SUPPLY LLC - Roofing and Siding Materials
Effective Date: 05-01-2024
Welcome to SUPREME SUPPLY LLC! These Terms of Service govern your use of our website, services, and the purchase of roofing and siding materials from us (collectively, the "Services"). By accessing or using our Services, you agree to these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using our Services, you affirm that you are at least 18 years old and capable of entering into a legally binding contract. If you do not agree to these Terms, you may not use our Services.
2. Products and Services
We offer roofing, siding, and other construction based materials for commercial and residential use. All product descriptions, specifications, and pricing are subject to change without notice
Product Availability
- Product availability may vary. We reserve the right to limit quantities or discontinue any product without notice.
Custom Orders
- Custom orders require advance approval and payment. Lead times and additional fees may apply.
3. Pricing and Payment
Pricing
- Prices are listed in [currency] and do not include applicable taxes, shipping, or handling fees.
- We reserve the right to adjust prices at any time without notice
Payment Terms
- Payment is due at the time of order unless otherwise agreed in writing.
- We accept cash, credit card, debit card, and ACH transfers.
- ACH Transfer +1% processing fee (ALL TRANSACTIONS)
- Debit and Credit Card Purchases +3% processing fee (ALL TRANSACTIONS)
- Late payments may incur interest charges at 8% of the total invoice total.
- TERMS OF PURCHASE:
- In the event of a bounced check, bank refund, or fraud, the buyer will be held liable and subject to legal action. As the material supplier, we reserve the right to place a lien on the property in the case of payment issues. Should legal action become necessary, the buyer will be responsible for the full balance due, along with all associated costs, including collection agency fees, attorney fees, court costs, and other collection expenses. Late payments will incur an 8% interest charge after 30 days from the due date. If the payment issue remains unresolved for over 90 days, the case will be sent to collections.
4. Order and Shipping Policy
Order Processing
- Orders are processed during regular business hours: [insert hours and time zone].
- You will receive an order confirmation via email upon successful processing
Shipping
- Shipping times and costs vary based on the destination and size of the order.
- Risk of loss transfers to the customer upon delivery to the carrier.
Delivery Delays
- We are not responsible for delivery delays caused by events beyond our control, including but not limited to natural disasters, strikes, or carrier disruptions.
5. Returns and Refunds
Return Policy
- Returns are accepted within 5 business days of delivery, provided the products are unused and in original condition.
- Custom orders and clearance items are non-returnable.
Refunds
- Approved returns will be refunded minus shipping and handling fees.
- Refunds will ONLY be credited in form of a credit on the next transaction made with Supreme Supply LLC.
6. Warranty
- Warranty coverage is subject to the manufacturer's terms and conditions.
- Warranty claims require proof of purchase and may be subject to inspection.
- This warranty does not cover damage due to improper installation, misuse, or natural wear and tear.
7. Limitation of Liability
To the fullest extent permitted by law, Supreme Supply LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.
8. Intellectual Property
All content on our website, including text, graphics, and logos is the property of Supreme Supply LLC and protected by intellectual property laws.
9. User Conduct
You agree NOT to:
- Use our Services for unlawful purposes.
- Interfere with or disrupt our website or Services.
- Misrepresent your identity or affiliation.
10. Privacy Policy
Our Privacy Policy governs the collection and use of personal information. [SUPREME SUPPLY PRIVACY POLICY]
11. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of [State/Country], without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in [Location], unless prohibited by law.
12. Changes to the Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website, and your continued use of our Services constitutes acceptance of the updated Terms.
13. Contact Information
If you have any questions or concerns, please contact us at:
Thank you for choosing Supreme Supply LLC! We appreciate your business.